Frequently Asked Questions My door is stuck closed.How do I get my car out? First you need to disconnect the door from the opener. Pull the red release rope to disconnect door from opener. The door should work manually now.My remote is not working and won't open the garage door. Check battery. Replace if needed, battery compartment is located on back of remote (hand transmitter).My door won't open with remote or manually. Check for broken springs, hinges, cables, or rollers on the door. Also, check that the chain on the opener is not broken or hanging. Any broken materials should be replaced.Remember: Any observations you can give to us will help with answering your questions.Get Our FREE Top 10 Tips to Secure Your GarageDon't let your garage door be the weak point in your home security. ! GET IT NOW! Your email address is safe with us.Something went wrong. Please check your entries and try again.